FAQ

Questions teachers actually ask

The short answers. For anything not covered here, your pilot contact is the fastest path.

Recording and redaction

Do I need to record audio, or can I paste a transcript?
Either works. You can upload audio (we transcribe via AssemblyAI) or paste a transcript directly. Both intake paths run through the same student-name redaction step before anything is stored.
How are student names removed?
A small Anthropic Haiku model rewrites the transcript to replace any student name with a generic placeholder. The redaction step is fail-closed: if it errors, the transcript is discarded rather than stored unredacted.
Where can I see the original transcript?
You can't — the recording detail page deliberately doesn't render transcripts at all. The redacted copy is kept for AI analysis only (and so we can re-analyse later with a different focus). Even mentors and HoDs never see your transcripts.
Do you keep the audio file?
We hold it long enough to transcribe it. Long-term, only the redacted transcript and analysis outputs are retained.

Analysis and ratings

Which AITSL standards are covered?
Standards 2 through 5. We focus on the descriptors that are observable in spoken classroom practice — items that need a portfolio (e.g. unit planning) sit outside the rubric.
How is the rubric tailored to me?
Three filters: your career stage (Graduate / Proficient / Highly Accomplished / Lead), descriptors flagged as observable in speech, and an optional per-recording focus code (e.g. “3.2”). The model never sees descriptors outside that filtered set.
What do the ratings mean?
A three-point scale: Working towards, At level, and Well abovefor your career stage. Every rating must cite transcript evidence — claims without evidence are dropped.
What about NSW K–10 outcomes?
Outcome codes returned by the model are validated against the seeded NSW catalogue. Anything that isn't a known outcome is dropped rather than stored. We're working through full curriculum coverage beyond English, Maths and Science.

Mentors and schools

Who can see my lessons by default?
Only you. Lessons are private until you explicitly share an individual lesson with a mentor.
How do I add a mentor?
From your dashboard, send your mentor an invitation. They sign up at the same school, accept the mentorship, and from then on you can share lessons with them on a per-lesson basis.
What does my head of department see?
Aggregated activity across the faculty: trend heatmaps, curriculum coverage, mentorship status. They never see individual transcripts, ratings or comments.
Can I leave a school?
Yes. Leaving the school removes faculty-level visibility into your data; your individual lessons remain in your account.

Account and access

How do I sign in?
Email + password is the default. Google and Microsoft SSO are also supported once your school's tenant is configured.
Why does sign-in only say 'invalid email or password' even when I know my email is right?
Deliberate. Telling you which half is wrong helps attackers enumerate valid accounts. We accept the small UX cost for the privacy gain.
Where is my data hosted?
Australian regions. See the security page for the full breakdown.

Didn't find your question?

Pilot participants can ask their pilot contact directly. Otherwise, sign in and start a recording — most things become clearer once you've seen one analysed.